IT Support Cost Calculator




Desktop Down-time
(a) Number of hours of user machine downtime
 


(b) Number of employees accessing machine
 


(c) Number of business hours lost to machine downtime (a * b)
 


(d) Number of business hours lost catching up (c / 2)
 


(e) Total number of hours lost (c + d)
 


(f) Average hourly wage
$


(g) Cost of employee downtime (e * f)
$


(h) Estimated value of goods not sold or work not performed
$


(i) Total lost productivity cost of machine downtime (g + h)
$


(j) Cost of IT remediation services
$


(k) Total cost to business for machine downtime (i + j)
$


(l) Cost for one month of managed services 1 machine
$


(m) Cost for one month to manage 10 user machines
$


(n) Cost for one year to manage 10 user machines
$


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